During Your Visit

Banking/ATMs

For your convenience, an ATM is located in the hospital’s front lobby, available 24/7.

Dining and Vending

Room Service

Our hospital offers an on-demand meal service for patients. This system allows patients who are able to order food on their schedule, between 6:30 am and 6:30 pm.

A large variety of foods are available, and our team will work with you to select items that meet your preferences and dietary needs. Patients and/or guests can order from the patient menu and have meals delivered to the patient rooms (dial 265108). Patients are encouraged to check with their provider or registered dietitian about dietary restrictions before eating any food brought in by visitors. Certain tests may require that you not eat for a period of time.

How it works:

  • Browse the menu available in your room or via this link (link to menu).
  • Call the dining number: 304-596-5108 or ext. 265108.
  • Place your order at a time that works best for you between the hours of 6:30 am and 6:30 pm.
  • Your meal will be delivered within 60 minutes.

For Patients and Families: Orders can be placed by the patient or by a family member or friend up to 3 meals in advance.

View the menu here.

The Gold Brew
Located in the front lobby, offers a variety of fresh coffee, pastries, breakfast sandwiches, boba teas, and refreshers.

Weekdays: 6 am – 7 pm
Weekends: 7:30 am – 4 pm

Cafeteria
Our full-service cafeteria is open daily from 6:30 am to 6:30 pm and provides both in-patient meal services and dining options for visitors and staff. Offerings include a salad bar, grab-and-go items, a grill area, coffee, refreshments, ice cream, and snacks.

Lunch: 11 am – 2 pm
Dinner: 4 pm – 6:30 pm

The cafeteria remains open throughout the day for light dining and refreshments.
A weekly Tuesday Special is also available, featuring a unique menu item or seasonal dish.

Information Desk

An information desk is located in the front lobby, just inside the main entrance. Our staff is available to assist with directions, general questions, and visitor needs.

In Room Services

Each room is equipped with a nurse-call system, telephone, television, and wireless internet (WiFi). Your room will be a clean and comfortable place for you and your visitors.

Spiritual Care

A member of our Volunteer Chaplaincy Program is available on call for you or your family, if desired. To request a chaplaincy visit, please contact the Hospital Switchboard or ask your nurse to call for you. A non-denominational chapel is located on the First Floor of the Hospital. It is open 24 hours for private prayer and meditation.

Wi-Fi

Computers, tablets, and smartphones with wireless capability can connect to the internet with FriendsConnect, a free, wireless service provided by Friends of WVU Hospitals. If you have trouble with your internet connection, please call the WVU Medicine Help Desk at 304-598-4357. This number is available 24 hours a day, seven days a week.

More Info