Website Terms of Use

By accessing or using the public WVU Medicine website (the “Site”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please discontinue use of the Site. These Terms apply solely to the publicly accessible portions of wvumedicine.org and other informational sites operated by the West Virginia University (WVU) Health System on behalf of itself and its subsidiaries and affiliates. Separate terms apply to patient portals, mobile applications, and other secure systems. WVU Health System may modify these Terms at any time by posting the revised version on the Site. Continued use of the Site after any changes are posted constitutes acceptance of the revised Terms.

These Terms govern your use of the Site, including information pages, news, and other general content. They do not apply to:

• MyWVUChart, WVU Medicine’s patient portal;
• Mobile applications published by WVU Medicine; or
• Any other WVU Medicine system that maintains separate usage terms or privacy notices.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

• Attempt to gain unauthorized access to the Site, servers, or networks.
• Use automated systems to extract data (“scraping,” “crawling,” etc.).
• Introduce malware or disrupt the Site’s operation.
• Post or transmit material that is unlawful, threatening, or otherwise objectionable.

The Site includes forms that allow visitors to request information, ask questions, or provide feedback (for example, “Contact Us” or “Request an Appointment”). Information submitted through these forms is used only for the stated purpose and handled in accordance with WVU Health System’s Notice of Privacy Practices and other applicable privacy policies. You are responsible for ensuring that any information you submit is accurate and does not include protected health information unless the form specifically requests it.

WVU Health System uses limited, anonymous tracking technologies to improve website performance and understand aggregate usage. Examples include:

• Standard server logs (IP address, browser type, date/time).
• Cookies and analytics tools that collect non-identifiable statistics.

No personally identifiable information or protected health information (PHI) is collected through the public Site unless voluntarily provided by a visitor through a web form. For information on how patient information is protected within WVU Health System IT systems, see the Notice of Privacy Practices and related policies referenced in Section 8.

All content on the Site – including text, graphics, photographs, video, and logos – is the property of WVU Health System or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual-property laws. You may view, download, or print materials for personal, non-commercial use provided that all copyright and proprietary notices remain intact. Any other use, including modification or redistribution, requires prior written consent from WVU Health System.

Information provided on this Site is for general educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment and does not create a physician–patient relationship. Always seek the advice of your physician or another qualified health-care provider regarding any medical condition or treatment.

The following policies govern specific areas and should be consulted in conjunction with these Terms:

• Notice of Privacy Practices
• MyWVUChart Patient Portal Terms of Use
• Mobile Application Privacy Policy
• Non-Discrimination and Accessibility Statements

These documents remain in full effect and control over the topics they address.

The Site may include links to external websites for convenience. WVU Health System does not control or endorse such sites and is not responsible for their content, accuracy, or availability. Use of third-party websites is at your own risk.

To the fullest extent permitted by law, WVU Health System and its subsidiaries, affiliates, officers, employees, and agents are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the Site. Your sole remedy for dissatisfaction with the Site is to stop using it.

You agree to defend, indemnify, and hold harmless WVU Health System, its subsidiaries, affiliates, and their employees and agents from and against any claims, damages, liabilities, or expenses (including attorneys’ fees) arising from your violation of these Terms or your misuse of the Site.

These Terms are governed by the laws of the State of West Virginia, without regard to conflict-of-law principles. Any disputes arising under or in connection with these Terms shall be brought exclusively in the state or federal courts located in Monongalia County, West Virginia.

WVU Health System may suspend or terminate access to the Site at any time, with or without notice, for any reason. Upon termination, all rights granted under these Terms immediately cease.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

Questions regarding these Terms of Use may be directed to:

WVU Medicine – Privacy and Risk Management Office
1 Medical Center Drive
Morgantown, WV 26506
Phone: 304-293-3584