Our Care
When you need exceptional care, WVU Medicine is here for you — every step of the way.
Our Care Philosophy
The WVU Medicine care philosophy centers on a patient-first, integrated approach designed to transform lives and eliminate health disparities in West Virginia. We prioritize, compassionate, team-based care, combining innovative research, education, and advanced technology to improve patient health, resilience, and access to our services across the region.
Get Care
Whether you’re seeking routine care or facing something urgent, our dedicated team is here to support you with compassion and expertise.
MyChart Patient Portal
MyChart is your key to care. It empowers you to make appointments, receive virtual care, manage prescriptions, view test results, and more. Log in or sign up for MyChart via the website, or download it on the app store.
What Care Do I Need?
Determining the care you need depends on whether you require immediate, ongoing, or daily assistance. Options range from primary/preventive care (check-ups) to acute care (hospitals) or long-term, home-based support for daily activities. A professional evaluation of your physical, mental, and daily functioning is necessary to determine your appropriate level of care.
Emergency Care
Emergency services are necessary for situations that may cause permanent damage or death. Seek emergency care or call 911 immediately for life-threatening symptoms, including severe chest pain, difficulty breathing, uncontrolled bleeding, sudden confusion, fainting, stroke symptoms (facial drooping, weakness), or severe, sudden pain.
Primary Care
For non-emergency medical care, primary care providers are an essential part of our healthcare team. They specialize in diagnosing, treating, and helping to prevent a wide variety of conditions. Primary care providers get to know you, your history, and your family history. They can recommend screenings, as well as identify and treat many minor problems before they become major ones.
If you’re experiencing any undiagnosed symptoms or medical concerns, a WVU Medicine primary care provider should be your first point of contact for improved well-being. If you need more specialized care, the provider will coordinate a referral with one of our WVU Medicine specialists. They will work together to provide you with the best possible medical management of your condition. WVU Medicine is committed to providing high quality primary care close to home for patients of all ages, including infants, children, adults, and seniors.
Urgent Care
WVU Medicine Urgent Care provides the help you need for non-emergency health issues. Our team treats people of all ages for a wide range of illnesses and injuries, including abdominal pain, broken bones, coughs, colds, flu, infections, rashes, sprains, strains, and more.
No appointments are necessary at our clinics. Video visits are also available. Days, evenings, weekends, and holidays – we’re ready to get you back on track as quickly as possible. Most of our locations are open seven days a week, with on-site lab and x-ray services, for one-stop care by our friendly, professional staff. And because we are part of WVU Medicine, we can easily refer you for follow-up or specialty care, if needed.
Referrals are not required. Most insurance plans are accepted. Some services are not available at all locations.
Virtual Care
WVU Medicine offers care for many conditions and specialties that you can access from the comfort of your own home. With video visits, you can:
- Connect virtually with your WVU Medicine provider
- Receive care in a secure, convenient way
- Save time and travel costs
Getting started is easy. All you need is a smartphone, tablet, or computer and access to MyWVUChart.
In addition to primary care and urgent care, many WVU Medicine specialists now offer outpatient video visits for their established patients.
Institutes
WVU Medicine features specialized, world-class institutes that offer highly specialized, multidisciplinary patient care and cutting-edge, collaborative research. All are based in Morgantown, WV, but seamlessly extend services across the 25-hospital health system.
Convenient Care Information
Our Institutes
WVU Medicine Institutes combine specialized, comprehensive care with state-of-the-art, pioneering medical research.
