Discharge
As your health improves, we will work with you and your family to prepare for a safe homecoming.
Care Management will arrange and coordinate post-acute needs that may include inpatient rehab, skilled nursing, home care, equipment, and any specialized medications. Nursing will provide you with discharge instructions, discuss any new medications or medication changes, and inform you of follow-up appointments. The WVU Medicine Transition of Care Clinic provides patients with a bridge from J.W. Ruby Memorial Hospital to home when additional assistance may be needed.
The WVU Medicine Discharge Pharmacy offers in-house delivery to patients and mail delivery to patients’ homes. WVU Medicine also offers prescription services through its Medical Center Pharmacy and Mountaineer Pharmacy.
Billing & Insurance
Learn moreThank you for choosing WVU Medicine. We understand that healthcare billing can be confusing, and we're here to help. It's important to us that you understand your billing, and we offer a suite of tools to help you take advantage of financial assistance, understand your bill, estimate your costs, and use out-of-network plans. Visit our Billing & Insurance page to learn more.
Pay your bill online:
Pay your bill by phone:
Pay your bill by mail:
c/o WVU Health System
PO Box 896
Morgantown, WV 26507-0896
Access Records
Request Medical Records from WVU MedicineTo obtain medical records, you may now request your records by using the records request tool, through MyWVUChart, email, mail, or calling 304-598-4110 (or toll free 844-484-0304) Monday through Friday from 8 am – 4 pm.
Give Feedback
You may receive a survey in the mail asking about your experience at J.W. Ruby Memorial Hospital. We hope you will take some time to provide feedback. Your thoughts and opinions help us improve.
Support Services
WVU Medicine offers a variety of support services for patients and family members who are coping with a medical condition, including support groups, music therapy, and spiritual care.
Care Management can help with any personal, financial, or family problems that may arise. Staff members are available for counseling and can help with understanding and obtaining community resources. Call 304-598-4183 or ask your nurse for assistance.
