HSC Information Technology Services will begin providing all services remotely starting Tuesday, March 17, until further notice. Standard HSC ITS hours of operations will be modified to support need. All support will be provided remotely or by scheduled onsite appointment as deemed necessary. Incoming calls and email support requests to our help desks will be answered remotely during normal business hours, with after hour emergency support available.
Please see the HSC ITS work from home contingency plan for information on services and tools available to HSC users for home-bound support. Faculty can reference the SOLE HSC Contingency Planning and Preparedness site for remote teaching options.
Please use the following contact information to request support from HSC ITS.
HSC Help Desk:
304-293-3631, option 1
304-293-2491, option 1
Standard hours of operations:
7:30am – 6pm M-Th
7:30am – 5pm Friday
After hour emergency assistance available by calling 293.3631, and following prompts for after hour emergency service support.
—HSC Information Technology Services
As West Virginia University prepares to welcome students, faculty and staff back to campus, the University has updated its COVID-19 guidance for the Fall 2021 semester, including testing requirements.
Depression isn’t crying in the corner: Employees lean on eight strategies to disclose – or conceal – mental health at work
Employees who experience depression are tasked with the decision to disclose their mental health to others at work. For these employees, one West Virginia University researcher found that they utilize eight strategies on how to disclose (or conceal) this often-stigmatized social identity.
The Teaching Scholars Program will be held via Zoom for one hour each Thursday from Sept. 2, 2021, through May 19, 2022, from 8 a.m. to 9 a.m. This program is open to faculty on ALL WVU Campuses.