HSC Information Technology Services will begin providing all services remotely starting Tuesday, March 17, until further notice. Standard HSC ITS hours of operations will be modified to support need. All support will be provided remotely or by scheduled onsite appointment as deemed necessary. Incoming calls and email support requests to our help desks will be answered remotely during normal business hours, with after hour emergency support available.
Please see the HSC ITS work from home contingency plan for information on services and tools available to HSC users for home-bound support. Faculty can reference the SOLE HSC Contingency Planning and Preparedness site for remote teaching options.
Please use the following contact information to request support from HSC ITS.
HSC Help Desk:
304-293-3631, option 1
304-293-2491, option 1
Standard hours of operations:
7:30am – 6pm M-Th
7:30am – 5pm Friday
After hour emergency assistance available by calling 293.3631, and following prompts for after hour emergency service support.
—HSC Information Technology Services
With a stay-at-home order in place across West Virginia and a majority of the United States, one West Virginia University physical education activity expert suggests it’s a critical time to add exercise to your daily routine to strengthen your immune system and manage stress during the tumultuous COVID-19 pandemic, said Eloise Elliott, Ware Distinguished Professor at the WVU College of Physical Activity and Sport Sciences.
WVU Vice President for Strategic Initiatives Rob Alsop and Dean of Students Corey Farris provided details regarding student emergency financial assistance in a letter sent to parents and students on Tuesday, April 7.